Changes between Version 7 and Version 8 of WiredInternetDebugging

Timestamp:

03/24/20 15:10:38 (3 years ago)

Author:

karolis@…

Comment:

--

WiredInternetDebugging

@@ -86 +86 @@
 If the problem still persists - ''fill out a problem report'', this problem isn't that hard to fix, usually.
 
+==== How to check your IP and MAC address
+
+''You can check your address like this:''
+
+**Windows:**
+
+1. Click the search icon on your task bar.
+2. Enter ''CMD'', a program named ''Command Prompt'' should pop up - click it.
+3. Write ''ipconfig /all'' and press enter.
+4. Look for an entry labeled ''Ethernet adapter Ethernet'', under it there should be two fields named IPv4 address and Physical Address, the first one is your IP address and the other one is your MAC address, write them down.
+If you can't find an entry like this or it doesn't contain an IPv4/Physical address - ''there's probably something wrong with your device''.
+
+**MAC OS:**
+
+1. Click on the Apple icon on the upper-left corner of the screen.
+2. Scroll down and select ''System Preferences''.
+3. Click ''Network''. This should be on the third row.
+4. Select ''Ethernet (wired)'' (''The connection you are using will say Connected next to it''). Your ''IP address'' will be listed directly beneath your connection status, in smaller print.
+5. Write your IP address down or take a screenshot of this window.
+6. The MAC address will be in the advanced menu, you can access it by clicking the ''advanced'' button below.
+7. Go to the Hardware or Ethernet tab and there you will see your MAC address, write it down.
+
 ==== Other problems
 
-If you encounter problems not listed in this page - ''fill out a problem report'', this page is constantly updated and will include more and more solutions to different Wi-Fi problems down the line. Your reports ''will help'' with finding these issues.
+If you encounter problems not listed in this page - ''fill out a problem report'', this page is constantly updated and will include more and more solutions to different wired internet problems down the line. Your reports ''will help'' with finding these issues.