Welcome to the VUBi problem reporting page.
For now the system under maintenance, report problems to vubi@vub.lt
, we hope to have it back up shortly, sorry for the inconvenience.
This is a new problem reporting system, so if you encounter bugs, unexpected behavior or unfinished pages - inform us, thank you!
Important! Check your spam folder, as we noticed that notification emails on ticket updates for some people get labeled as spam.
Here you can report problems concerning your internet connection (problemas galite registruoti ir lietuviškai).
Before reporting, you need to log in, you can log in using your VUBi account information.
Problem reporting is done via tickets.
You can create a new problem report in the New Problem Report tab and view your reports under the View Reports tab.
For more information on how to properly write a report - HowToReport.
For common problems, solutions and questions, this includes activating your connection, buying plans and connecting to the Wi-Fi properly - CommonProblems.
The Common Problems page should also be read before contacting us.
On how to use our website - VubiWebsite.